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Privacy Policy

Who we are

Our website address is: https://radiologyforpets.com.au/.

Last updated: 30/03/2026

Radiology for Pets (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) .

This Privacy Policy outlines how we collect, use, store and disclose your personal information when you interact with our website or use our services.

 

1. What information we collect

We may collect personal information including:

  • Name, email address, phone number and contact details
  • Veterinary clinic details (if applicable)
  • Information about your pet (e.g. name, species, breed, medical history, imaging data)
  • Referral information from veterinarians
  • Information submitted through forms (e.g. case submissions, second opinion requests, enquiries)
  • Payment and billing information (if applicable)
  • Website usage data (e.g. cookies, analytics)

 

2. How we collect information

We collect personal information when you:

  • Submit a case or request imaging services
  • Fill out forms on our website (including JotForm or similar tools)
  • Contact us via email, phone or online enquiry
  • Interact with our website
  • Are referred to us by a veterinarian

Where possible, we collect information directly from you. In some cases, we may receive information from third parties such as referring veterinarians.

 

3. Why we collect your information

We collect and use your information to:

  • Provide veterinary radiology and diagnostic imaging services
  • Review and interpret imaging studies
  • Communicate with veterinarians and pet owners
  • Manage referrals and case submissions
  • Process payments and issue invoices
  • Improve our services and website
  • Comply with legal and regulatory obligations

Without this information, we may not be able to provide our services effectively.

 

4. Disclosure of information

We may disclose your information to:

  • Referring veterinarians and clinical partners
  • Radiologists and healthcare professionals involved in your case
  • Service providers (e.g. IT systems, hosting, form platforms)
  • Payment providers
  • Legal or regulatory authorities where required

We only share information where necessary to deliver our services or comply with legal obligations.

 

5. Storage and security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Your information may be stored electronically (including cloud-based systems) or in secure physical records.

 

6. Overseas disclosure

Some of our service providers or systems may be located overseas. Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with Australian privacy laws.

 

7. Cookies and website analytics

Our website may use cookies and analytics tools to:

  • Understand how users interact with the website
  • Improve performance and user experience

You can choose to disable cookies via your browser settings.

 

8. Access and correction

You may request access to the personal information we hold about you, or request corrections if it is inaccurate.

To do so, please contact us using the details below.

 

9. Complaints

If you have a concern about how we handle your personal information, please contact us. We will respond within a reasonable timeframe.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

 

10. Contact us

If you have any questions about this Privacy Policy or your personal information, please contact:

Radiology for Pets
Email: contact@radiologyforpets.com
Website: https://radiologyforpets.com.au

 

11. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.automated spam detection service.

 

Dr Juan Podadera

Med. Vet. FANZCVS (Radiology)

Juan is a Fellow of the Australian and New Zealand College of Veterinary Scientists (Radiology Chapter) and one of the specialist radiologists behind Radiology for Pets. He graduated with a Bachelor of Veterinary Medicine from La Plata University, Argentina in 1999, and has spent the decades since building expertise across the full breadth of veterinary diagnostic imaging.

His clinical interests include small animal and equine musculoskeletal imaging, MRI, and nuclear medicine, all areas where precision in both acquisition and interpretation can make all the difference to a patient’s outcome. Juan is equally committed to integrating novel imaging techniques into practice, so the diagnostic options available through RFP stay current with the field.

Beyond clinical work, Juan holds a teaching appointment at the University of Sydney, where he supervises pre- and postgraduate students in veterinary diagnostic imaging, and remains actively involved in clinical and academic research. It is a career built on curiosity and a love of what diagnostic imaging can reveal.

Dr Joanna Pilton

BE(Hons) BVSc(Hons) PGCVetClinStud MVetStud/MVetClinStud(Veterinary Diagnostic Imaging) MANZCVS(SAMed, Radiology) DipECVDI

Diplomate of the European College of Veterinary Diagnostic Imaging | Co-founder, Radiology for Pets

Jo co-founded Radiology for Pets with a vision to create a specialist radiology group built on genuine collaboration with the veterinary community. She is passionate about the power of diagnostic imaging to uncover answers and to support veterinarians in delivering the very best care for their patients.

Jo is a registered specialist in veterinary diagnostic imaging, having graduated from the University of Sydney in 2007. She gained extensive experience in both general and emergency practice across Australia and the United Kingdom before completing a small animal rotating internship at the University of Sydney in 2011.

In 2019, Jo completed her residency training and Masters of Veterinary Clinical Studies at the University of Sydney Veterinary Teaching Hospital, and in the same year became a Diplomate of the European College of Veterinary Diagnostic Imaging. During her specialist training she also spent time at leading referral institutions in Australia and internationally, including the Royal (Dick) School of Veterinary Studies in Edinburgh.

Jo has published internationally and is a member of the Australian and New Zealand College of Veterinary Scientists in both Small Animal Medicine and Radiology. Prior to pursuing veterinary medicine, she completed a Bachelor of Engineering (Mechatronics) with Honours, reflecting her longstanding interest in the intersection of technology and medicine.

Through Radiology for Pets, Jo is committed to providing high-quality diagnostic imaging and specialist interpretation while working closely with referring veterinarians and pet owners to support informed clinical decision-making and optimal patient outcomes.